Kiwi Homes LLC (“Kiwi Homes,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit kiwi-homes.com, submit a property inquiry, communicate with us, or otherwise use our services (collectively, the “Services”).

 

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact and identity information, such as your name, email address, telephone number, mailing address, and preferred contact method.
• Property and transaction information, such as a property address, ownership or authorization to act, occupancy, condition, repairs, photos, documents, liens or mortgages you disclose, desired timing, asking price, and other details relevant to evaluating a possible purchase.
• Communications, including emails, calls, text messages, form submissions, preferences, opt-in and opt-out records, and notes about your inquiry.
• Website and device information, such as IP address, browser type, device identifiers, referring pages, pages viewed, approximate location derived from IP address, and cookie or similar technology data.
• Public and third-party information, such as public property, tax, deed, court, title, and market records, or information from a referral or lead provider when legally permitted.

 

2. How We Collect Information

We collect information directly from you, automatically through the website, from public records, and from service providers, referrals, or other third parties that represent they may lawfully provide it.

 

3. How We Use Information

We may use personal information to:

• respond to inquiries and communicate about a property;
• evaluate a possible purchase and prepare a preliminary range or offer;
• schedule visits and coordinate inspections, due diligence, title work, contracts, and closing activities;
• operate our website, customer-relationship tools, and communications systems;
• maintain consent, suppression, do-not-call, and other compliance records;
• personalize and improve the Services and measure website performance;
• protect against fraud, abuse, security incidents, and legal claims;
• comply with law and enforce our agreements; and
• send marketing communications when permitted by law and consistent with your choices.

 

4. Text Messaging and Mobile Information

We may allow service providers that support our communications—such as customer-service, CRM, hosting, email, and text-messaging vendors—to process mobile information solely to provide services to Kiwi Homes. Those providers are not authorized to use your mobile information for their own marketing. Text-message originator opt-in data and consent are excluded from every other sharing category described in this Policy and will not be sold or disclosed to third parties for their marketing.

If you opt in to Kiwi Homes Seller Inquiry Updates, message frequency varies and message and data rates may apply. Reply STOP to cancel or HELP for help. Consent to receive automated calls or texts is not a condition of receiving an offer or purchasing any service. See our Terms and Conditions for complete messaging terms.

 

5. How We Disclose Information

We may disclose personal information as reasonably necessary to:

• Service providers: vendors that host our website, operate our CRM, deliver email or text messages, provide analytics, secure data, or perform other services for us under appropriate restrictions.
• Property and transaction professionals: title and escrow companies, attorneys, accountants, inspectors, contractors, lenders, insurers, notaries, and closing professionals involved in evaluating or completing a requested transaction.
• Legal and safety recipients: courts, regulators, law enforcement, or other parties when we reasonably believe disclosure is required by law or necessary to protect rights, safety, property, or the integrity of the Services.
• Business-transfer recipients: prospective or actual parties and advisers involved in a merger, financing, acquisition, reorganization, bankruptcy, or sale of some or all business assets, subject to appropriate safeguards.

We do not sell personal information for money. We do not share text-message opt-in data or consent with third parties for their own marketing, regardless of the other sharing categories above.

 

6. Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to keep the site functioning, remember preferences, understand traffic, and improve performance. Your browser may let you block or delete cookies, but doing so may affect site functionality. If we use advertising or analytics tools that require additional consent under applicable law, we will provide the required choice mechanism.

 

7. Your Choices

• Text messages: Reply STOP to opt out. You may receive one confirmation message.
• Marketing email: Use the unsubscribe link in an email or contact us.
• Calls: Ask us to place your number on our internal do-not-call list.
• Access, correction, or deletion: Contact us using the information below. We will evaluate your request under applicable law and may need to verify your identity or retain certain records for legal, security, or transaction purposes.
• Cookies: Adjust your browser or any cookie controls we provide.

 

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to respond to an inquiry, evaluate or complete a transaction, maintain opt-in and opt-out records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and applicable requirements.

 

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No transmission or storage system is completely secure, however, and we cannot guarantee absolute security. Please do not send highly sensitive information through ordinary email, web forms, or text messages.

 

10. Children’s Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

 

11. Third-Party Websites

Our Services may contain links to third-party websites. Their privacy practices are governed by their own policies, not this Policy. We encourage you to review those policies before providing information.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Material changes will be communicated as required by applicable law.